Our translators and interpreters are world-class linguists with 15-20 years of experience in biotech and pharma and advanced degrees in the life sciences, business, or law. Typically, native speakers of the target language have deep knowledge of language equivalences and specialized expertise in fields like pharmaceuticals or patents.

We pay our people competitively because we understand the time and care that goes into their work. Our clients benefit from the long-standing relationships we’ve developed.

You can see our standard and expedited delivery schedules here. We pride ourselves on providing the fastest delivery while maintaining superior quality.

That said, we value transparency as much as speed. Language services are a crucial link in the chain for our partners, so we always ensure you and your stakeholders are clear on when to expect work to come in so you can plan accordingly. We never miss a deadline.

Due to concerns around accuracy, consistency, and privacy, we don’t currently use AI for translation projects that are not already in the public domain. Instead, we use proprietary neuro-fuzzy machine translation technology, which delivers higher-quality results and doesn’t expose confidential data to public LLMs.

We use proprietary neuro-fuzzy technology for translation and memoQ and XTRF for translation project management.

Yes! Human review is a key part of our process. To guarantee the highest possible accuracy and precision, we only send out a machine translation with a project manager and translator involved to apply the level of reading or reviewing we think is necessary.

There is no language or dialect that is too rare for us. We’re the agency the big translation firms come to when there are languages they can’t find or projects they can’t handle in-house.

All you have to do is call or send us an email. With our long experience providing language services for biotech and pharma, we know exactly what to ask to ensure we have all the information we need without making you jump through hoops first.

We then hand-select the right linguist for your project and set up a call to brief them. (This is unlike the big LSPs, where work is often assigned automatically to the lowest bidder, and no one meets with the linguist.)

We are a New York State-certified minority/woman-owned business enterprise (MWBE) and a New York City-certified woman-owned business enterprise (WBE). We are committed to fair treatment, fair wage practices, and diversity. Our linguists volunteer as translators and interpreters for the Bellevue Program for Survivors of Torture.